Privacy Policy
Effective Date: July 13, 2026
Texxto ("we," "us," or "our") is a cloud-based business messaging platform operated by Cobian Holdings Corp. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (texxto.app), API, dashboard, or messaging services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, company name, and billing information when you register for an account.
- Message Data: Phone numbers, message content, timestamps, and delivery status for messages sent and received through our platform.
- Usage Data: Log data, IP addresses, browser type, pages visited, and API usage statistics.
- Opt-In Records: Consent records including timestamp, IP address, and method of opt-in for message recipients.
2. How We Use Your Information
- To provide, maintain, and improve our messaging services
- To process and deliver SMS and MMS messages on your behalf
- To manage your account and provide customer support
- To monitor and enforce compliance with messaging regulations (TCPA, CTIA, 10DLC)
- To detect, prevent, and address fraud, abuse, or technical issues
- To send you service-related communications
3. SMS/MMS Messaging Terms
- Message recipients must provide prior express consent before receiving messages.
- Message frequency varies based on the use case and business sending the messages.
- Message and data rates may apply.
- Recipients can opt out at any time by replying STOP to any message.
- Recipients can request help by replying HELP to any message.
- We honor all opt-out requests immediately and maintain a Do-Not-Contact list.
- Phone numbers and opt-in consent are never sold, rented, or shared with third parties for marketing purposes.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Carrier Partners: Phone numbers and message metadata are shared with telecommunications carriers to deliver messages.
- Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing).
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
5. Data Retention
We retain message data and account information for as long as your account is active or as needed to provide services. Opt-out records are maintained indefinitely to ensure compliance. You may request deletion of your data by contacting us.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), access controls, and secure infrastructure hosting. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Lodge a complaint with a supervisory authority
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
10. Contact Us